365 Day Money Back Guarantee

A new brush should fit your life. Your U Brush purchase is backed by our 365 day money back guarantee, giving you time to decide whether this format belongs in your routine.

If it is not the right fit

Contact our support team with your order number, the email address used at checkout, and a short message explaining that you would like to use the guarantee.

We will help with the next step

Our team will look up your order and provide the instructions for your guarantee request, including any return arrangements. Please contact us before sending anything back so your request can be matched to your order.

Questions before you buy?

If there is something you need to check about the guarantee before ordering, email support@dentarel.com. We want you to understand your purchase before you decide.

Lifetime replacement warranty

The optional lifetime warranty costs $9.95 per device. If your covered U Brush develops a defect, Dentarel will send you a replacement device instead of repairing it. You do not need to return the defective device. Contact support@dentarel.com with your order number.

This optional warranty is separate from the 365 day money back guarantee included with your U Brush purchase.